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Contact Us

For additional information about The Main Street America Group, please see details below or complete the information request form at the bottom of this page to reach us via e-mail.

Report a Claim

To report a claim, please contact your local independent insurance agent as soon as possible to provide all details or call our Report-A-Claim toll-free hotline at (877) 425-2467 (available 24 hours a day, seven days a week). Report a claim online

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Corporate Office

4601 Touchton Road East, Suite 3400, Jacksonville, FL 32246
Contact: Mark Friedlander, Corporate Communications Director - (800) 207-0446, ext. 07461

Consumer Affairs and Complaints

55 West Street, Keene, NH 03431
Contact: Sharon Roy, Customer Service Representative – (800) 258-5310, ext. 1846

MSA Service Center (agents only)

55 West Street, Keene, NH 03431
Contact: Joel Heller, MSA Service Center Manager - (800) 258-5310, ext. 1167

Florida Region

4601 Touchton Road East, Suite 3300 Jacksonville, FL 32245
Contact: Chris Cox, Regional President - (800) 226-0875
States served: Florida

New England Region

55 West Street, Keene, NH 03431
Contact: Steve Berry, Regional President - (800) 258-5310
States served: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont

Northeast Region

220 Salina Meadows, Suite 200, Syracuse, NY 13212
Contact: Mark Berger, Regional President - (800) 962-5515
States served: Delaware, Maryland, New York, Pennsylvania

Southeast Region

4601 Touchton Road East, Suite 3300 Jacksonville, FL 32245
Contact: Logan Presnell, Regional Sales Director - (800) 226-0875
States served: Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia

Western Region

15490 101st Avenue North, Maple Grove, MN 55369
Contact: Tiffany Daly, Regional President - (800) 328-4628
States served: Arizona, Idaho, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, North Dakota, Oklahoma, Oregon, South Dakota, Utah, Washington, Wisconsin

Indianapolis Satellite Office

INTECH One Building, 6325 Digital Way, Suite 101, Indianapolis, IN 46278
Contact: (800) 428-7081

Omaha Satellite Office

3905 S. 148th St., Suite 100, Omaha, NE 68144
Contact: (800) 642-8572

Richmond Satellite Office

5101 Cox Road, Suite 100, Glen Allen, VA 23060
Contact: (800) 446-7649

Information Request Form

To forward your information request electronically, please complete this form. Or, you may reach us by telephone at (800) 207-0446.

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