Company Culture - Core Values
The Main Street America Group's core values are Ownership, Relationships and Service.
Ownership is displayed when employees give it their all when completing tasks. This is achieved through each individual taking responsibility for his or her results and "owning" the outcome. Ownership also means we are never satisfied with today's success – but we continually seek to make ourselves and our organization better.
Relationships are at the heart of everything we do at The Main Street America Group. From coworkers to our agent-customers to our policyholders, we strive to foster meaningful relationships daily. Our people and the relationships they have developed throughout our organization and our agency plant are our differentiating factor.
Service and attention to detail enable us to achieve our ultimate goal of taking care of our customers (independent insurance agents) and customers' customers (policyholders) better than anyone else. By going "above and beyond" on a regular basis, we create The MSA Experience - that extra intangible that sets us apart from our competitors.