The Main Street America Group feels it is not the “what” we do, but the “how” we do it that distinguishes us from our competition. This is defined as “The MSA Experience.” This experience is reinforced and strengthened through our interactions with our customers and is created by employees who are flexible and adaptable in our ever-changing marketplace.
To be the most trusted and valued customer-driven insurance company.
We take care of our customers better than anyone else.
We operate under these foundational core values:
Resilient, Risk Taking, Iterative
Empower, Accept, Belong
Ownership, Urgency, Excellence
Agile, Entrepreneurial, Driven
Respective, Empathetic, Collaborative
Transparent, Authentic, Ethical